The Compassionate Communities ‘Reach Out’ project provides social support to frail and vulnerable people through a befriending service. Trained volunteer befrienders provide weekly contact with people who have palliative care needs and who have become isolated at home as a result of illness, bereavement or other circumstance.

Social contact with a trusted companion for simply a couple of hours a week can make a difference to the life of an isolated person. It might be as simple as a going for a cup of tea, enjoying a shared interest or a trip to the local community centre.

A small amount of companionship can help reduce feelings of isolation and improve mental well-being. By offering a couple of hours a week you will have a positive impact on someone’s life when they need help the most.

How do people get referred?

We take referrals from the following GP Practices:
City View Medical
• Riverside Medical
• Glendermott Medical


To find out more information for users please click here.

People may also be referred through the following community centres:
Caw/Nelson Drive Action Group
• Hillcrest Trust

How do I get involved?

Our volunteers receive a comprehensive 2 day training programme which will provide you with all the skills and resources to ensure you are confident in your new role. A Volunteer Information Manual will be provided to ensure you have all the relevant information and guidelines. You will also have regular contact with the Compassionate Communities staff and fellow volunteers. 

To find out more information on how to become a Compassionate Neighbour please click here.

What is expected of you?

We expect you to give a frail and vulnerable person a couple of hours of your time each week. It is hoped that you can commit at minimum 1 year to your befriending role. You can decide on the type of help you want to provide and we will match you with a person who would benefit from your help. By establishing an informal social relationship the befriendee will benefit from regular contact from someone who will listen to them. Your companionship will provide support and encouragement that will help them to participate in an active and healthy social life.

Get in touch without obligation to receive more information on what is involved in becoming a befriender. Please get in touch if you would like to:
• Volunteer
• Get more information on how to refer someone

Please contact:
Tracy Gray, Volunteer Coordinator Mob 07841101932
Linda Morris, Project Facilitator Tel (028) 71 351010